Terms of Service

Agreement

By accessing this website or placing an order you agree to these Terms of Service. If you do not agree with any part of them, please do not use this website.

Products and Descriptions

We make every effort to describe and illustrate our products accurately. Dimensions, colours and specifications are provided by our suppliers and may vary slightly between production batches. Where a specification is critical to your application, please confirm it with us before ordering.

Orders and Acceptance

• An order is an offer to purchase and is only accepted when we confirm it by email.
• We may decline or cancel an order if an item is out of stock, if the price was listed in error, or if we suspect fraud.
• If we cancel an order after payment, you will receive a full refund.

Pricing and Payment

Prices are shown in the currency indicated at checkout and exclude any import duties or taxes levied by your country. Shipping charges are calculated separately and displayed before you confirm. Payment must be completed before dispatch; orders awaiting payment are held for a reasonable period and may be cancelled if payment is not received.

Shipping

Delivery estimates are given in good faith but are not guaranteed, as transit times depend on carriers and customs. Risk of loss passes to you on delivery to the address you provided. Please see our Shipping Information page and Returns & Refunds page for details.

Returns and Refunds

Returns are handled in accordance with our Returns & Refunds policy, which forms part of these Terms.

Warranty and Limitation of Liability

Products are supplied with the manufacturer’s warranty where applicable. To the fullest extent permitted by law, our total liability for any claim arising from an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including loss of profit, production or business opportunity.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

Intellectual Property

All content on this website — text, images, layout and trademarks — is owned by us or our licensors and may not be copied or reused without written permission. Third-party brand names and logos remain the property of their respective owners and are used only to identify products.

Acceptable Use

You agree not to misuse this website, including attempting to gain unauthorised access, interfering with its operation, or using automated tools to extract content or prices without our consent.

Governing Law

These Terms are governed by the laws of the country in which our company is registered, and any dispute will be subject to the exclusive jurisdiction of its courts.

Changes to These Terms

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

Contact

Questions about these Terms? Email us at [email protected].